Business Transformation
Draxmont Owl is a training company based in West Sussex. We focus upon providing education and training in business transformation driven by business strategy and process-centric thinking. We look at business as a linked gearing mechanism, driven in the first instance by business strategy.
Business strategy is about having a clear understanding of how an organisation is going to conduct its operations and the goals that it wishes to achieve. Business strategy can be thrown off course more frequently than might be thought. In today’s business environment political, economic, social and technology change forces are impacting organisations more often than before and organisation’s need to respond by reviewing and adjusting their strategies.
Business strategy drives the shape of an organisation’s process architecture in terms of which processes will be undertaken by the organisation itself, which will be outsourced, how processes inter-link with each other and what performance levels each process must attain. If business strategy is adjusted, then the shape of this process architecture could change.
The process architecture drives both process design and improvement and a systems and technology strategy. Although the process architecture and process performance requirements are defined from above, process design and improvement should be driven from the bottom up, by people who work within the process. A systems and technology strategy is required to support the process architecture and should be constantly reviewed in the light of technology advancement.
The systems and technology strategy drives the requirements for systems to be selected to support the process architecture, which in turn drives system implementation projects to support and improve business processes. Implementing systems can have a direct impact on the design and improvement of business processes.
This is no static mechanism. It moves. Changes in the business environment can drive changes to the business strategy. Technology advancement can drive changes to the systems and technology strategy. Once such changes occur the complete mechanism is set into motion. Our courses are designed to help people to understand and manage this mechanism.
ArcWorkbench is Draxmont Owl’s own business transformation software tool. For people who undertake Draxmont Owl training courses it is provided, free of charge, for use within their own organisations. It is a tool to help people return to their organisations and implement what they have learnt into their own business environments.